Tagged: EarPods

iPhone Tip: EarPods Quit Working? They Are Covered By Your iPhone’s 1-Year Warranty

Apple EarPods

A few weeks ago, the control dongle on my EarPods stopped working. Then, yesterday, the right earbud wouldn’t play any sound, quickly followed by the left. I can’t go without earphones, so I quickly placed an order on Amazon.com for replacements. Then I remembered I’ve had these EarPods for less than a year (they came with my iPhone 5). I wondered, shouldn’t Apple cover these with the iPhone’s warranty? Yes, the EarPods that come with your iPhone are covered by your iPhone’s 1-year warranty, along with everything else in the box. So, I canceled my Amazon order, made an appointment at the Genius Bar at the local Apple Store. Once there, the Apple Genius quickly gave me a new pair of EarPods after taking my iPhone 5’s serial number to confirm the warranty.

Note, however, that your iPhone’s warranty does not cover damage, so if your dog has chewed up your EarPods, you likely won’t get a new pair. But except in those extreme cases, you will get a new pair of EarPods as long as there isn’t any visible damage. For example, I’m pretty sure my EarPods stopped working through some kind of damage I did to them—I’ve gone on long sweaty runs with them on, I shove them in my pocket, and generally use them and abuse them everyday—but since there was no visual damage to the EarPods, the Apple Genius quickly swapped me out a new pair.

What if the EarPods break outside of the iPhone’s 1-year warranty? Well, Amazon often sells them $5 cheaper than Apple does.

A Really Obvious But Important Tip About the New Apple EarPods

Apple EarPods Right and Left earbuds

The new Apple EarPods sound so much better than the previous Apple earphones. The bass really is thumping. But there’s something obvious you need to do to get the best sound out of them: the left earbud goes in the left ear, and the right earbud goes in the right ear.

I’m being serious.

You see, with the previous Apple earphones, it didn’t really matter much whether you put them in correctly. There was only the slightest difference in sound and comfort when they were flipped. Not so with the new EarPods.

The first time I tried the EarPods, I just plopped them in incorrectly, left/right, right/left. They sort of fit but sounded….just like the old Apple earphones, maybe slightly worse. But I had them in backwards, and upon reversing them…damn son, whomp whomp whomp!

Could this be the cause for some of the rare, seemingly hastily written mediocre reviews of the EarPods. I mean, they sound great, much better than the $10 MonoPrice earbuds that the WireCutter says are superior (which I happen to own and, no, they sound terrible. You can’t even move around while wearing the MonoPrices else they channel weird chaffing noises to the eartips. They have no 3-button dongle, either).

Anyway, the EarPods are solid at only $30.